Cancellation Policy

For fixed departures:

  • Up to 30 days prior to departure: 20% cancellation.
  • Within 30 days of departure: 100% cancellation.
  • Full payment not received 30 days prior leads to cancellation without refund.

For private/customised tours:

  • 10% cancellation before 30 days.
  • 25% cancellation within 20 days.
  • 50% cancellation within 10 days.
  • No refund for tours starting within 10 days, after starting, or in the middle.

Rescheduling Policy:

  • Before 15 Days from Date of Travel: One-time Complementary.
  • Within 15 Days from Date of Travel: Rescheduling cost borne by guest, subject to hotel and transporter charges.

Circumstances Beyond Our Control:

  • In unforeseen circumstances (natural disasters, war, etc.), we reserve the right to cancel/reschedule/change your plans.
  • No compensation for monetary/value loss in such situations.

Caution:

  • Tours operate in remote and high-altitude places with increased risk; guests are advised to consider health risks and limitations.
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